Now your guests can carry five star service with them at all times
The most engaging guest experience platform for hotels in the modern era of travel
Delivering Strong Benefits to Hotels & Resorts
Portier Phone
A white-labelled Samsung phone
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Unlimited 4G data and hotspot
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Unlimited local and international calls
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Direct dials to all hotel departments
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Direct dials to local emergency services
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Accelerated servicing via Portier Chat
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Multiple languages
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Hotel content management system
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White-labelled Portier City Guide
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Portier Portal
A browser-based management platform
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Updates hotel content in real-time
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Remind guests of hotel events and facilities
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Send promotional messages to guests
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Navigate guests through uncertain times
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Group guests together for corporate events
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Anticipate guest needs using data analytics
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Integrate with 3rd party vendors
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Create a seamless guest experience
The Guest Journey on Portier
01
The Portier Phone is placed
in the room, waiting for guests
02
Guests carry the Portier
Phone during their entire stay
03
Via the Portier Portal hotel
staff engage guests at all times
What Our Customers Say
Portier is a great fit with our focus on providing curated personal services and experiences with an emphasis on traditional hospitality delivery that we offer our guests. In addition to highlighting various local and in-house venues and events, it also enables our patrons to stay connected wherever they may be, both on-line and with our butler team for that added personal touch.
Remko Kroesen | General Manager, Banyan Tree Samui
Selected Hotel Partners
Selected Hotel Partners
Selected Hotel Partners
What Your Guests Say About Portier
Staying in Paris
"The given personalized cell phone in the room is measure! We could skype and even call home to our family for free! We did even place our room service order and they replied asking what sauce would we like with the steak! And 30 mins later, food was there!"
Staying in Bangkok
"The BEST part of this hotel was that they provided a smartphone free of charge to carry with you around the city. I've never seen a hotel offer something like that before."
Staying in Paris
"They offer you a call phone at disposal in your room!! We could make free phone calls, book tickets and even been connected to our social media, the entire stay at no cost! It was amazing, the blond guy at reception kept asking us if we were carrying it with us for maps and directions in Paris, as the phone worked outside the hotel too!! I've never seen this anywhere else before, not sure how they handle it but it truly blew me away!"
Staying in Koh Samui
"They give you a mobile phone that has everything about the resort on: what's going on, what to eat etc. Make the most of the phone they give you. It has so much information on. Otherwise, we would have missed the 'design your own cocktail' period of every day and free cakes on the beach!"