Helping Hotels & Resorts To
Offer the best guest experience for the modern traveler
A white-labelled Samsung phone
Unlimited 4G data and hotspot
Unlimited local and international calls
Direct dials to all hotel departments
Hotel content management system
White-labelled Portier City Guide
Provide outstanding guest engagement at all times
Chat with users via their Portier Phones
Remind guests of hotel events and facilities
Send promotional messages to guests
Anticipate guest needs using data analytics
Integrate with 3rd party vendors
Create a seamless guest experience
The Portier Phone is placed in the room, waiting for the guest
The guest carries the Portier Phone during their entire stay
The hotel uses the Portal to keep guests informed and tuned in at all times
Machine learning helps hotels to optimize the guest experience
What Our Customers Say
Portier is a great fit with our focus on providing curated personal services and experiences with an emphasis on traditional hospitality delivery that we offer our guests. In addition to highlighting various local and in-house venues and events, it also enables our patrons to stay connected wherever they may be, both on-line and with our butler team for that added personal touch.
Remko Kroesen | General Manager, Banyan Tree Samui
Some Of Our Hotel Partners
What Your Guests Say About Portier
Staying in Paris
The given personalized cell phone in the room is measure! We could skype and even call home to our family for free! We did even place our room service order and they replied asking what sauce would we like with the steak! And 30 mins later, food was there!
Staying in Bangkok
The BEST part of this hotel was that they provided a smartphone free of charge to carry with you around the city. I've never seen a hotel offer something like that before.
Staying in Paris
They offer you a call phone at disposal in your room!! We could make free phone calls, book tickets and even been connected to our social media, the entire stay at no cost! It was amazing, the blond guy at reception kept asking us if we were carrying it with us for maps and directions in Paris, as the phone worked outside the hotel too!! I've never seen this anywhere else before, not sure how they handle it but it truly blew me away!
Staying in Koh Samui
They give you a mobile phone that has everything about the resort on: what's going on, what to eat etc. Make the most of the phone they give you. It has so much information on. Otherwise, we would have missed the 'design your own cocktail' period of every day, free cakes on the beach, and 241 drinks in the lobby