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Now your guests can carry five star service with them at all times

The most engaging guest experience platform for hotels in the modern era of travel

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Delivering Strong Benefits to Hotels & Resorts

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Improve your

TRevPAR Performance

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Strengthen your

Review Collection Strategy

Data on a Touch Pad

Identify Revenue

Opportunities with Data Insights

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Portier Phone

A white-labelled Samsung phone

  • Unlimited 4G data and hotspot

  • Unlimited local and international calls

  • Direct dials to all hotel departments

  • Direct dials to local emergency services

  • Accelerated servicing via Portier Chat

  • Multiple languages

  • Hotel content management system

  • White-labelled Portier City Guide

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Portier Portal

A browser-based management platform

  • Update hotel content in real-time

  • Remind guests of hotel events and facilities

  • Send promotional messages to guests

  • Navigate guests through uncertain times

  • Group guests together for corporate events

  • Anticipate guest needs using data analytics 

  • Integrate with 3rd party vendors

  • Create a seamless guest experience

The Guest Journey on Portier


The Portier Phone is placed

in the room, waiting for guests


Guests carry the Portier

Phone during their entire stay


Via the Portier Portal hotel

staff engage guests at all times


What Our Customers Say

Portier is a great fit with our focus on providing curated personal services and experiences with an emphasis on traditional hospitality delivery that we offer our guests.  In addition to highlighting various local and in-house venues and events, it also enables our patrons to stay connected wherever they may be, both on-line and with our butler team for that added personal touch.

Remko Kroesen | General Manager, Banyan Tree Samui 

Selected Hotel Partners


Selected Hotel Partners


Selected Hotel Partners


What Your Guests Say About Portier 

Staying in Paris

"The given personalized cell phone in the room is measure! We could skype and even call home to our family for free! We did even place our room service order and they replied asking what sauce would we like with the steak! And 30 mins later, food was there!"

Staying in Bangkok

"The BEST part of this hotel was that they provided a smartphone free of charge to carry with you around the city. I've never seen a hotel offer something like that before."

Staying in Paris

"They offer you a call phone at disposal in your room!! We could make free phone calls, book tickets and even been connected to our social media, the entire stay at no cost! It was amazing, the blond guy at reception kept asking us if we were carrying it with us for maps and directions in Paris, as the phone worked outside the hotel too!! I've never seen this anywhere else before, not sure how they handle it but it truly blew me away!"

Staying in Koh Samui

"They give you a mobile phone that has everything about the resort on: what's going on, what to eat etc. Make the most of the phone they give you. It has so much information on. Otherwise, we would have missed the 'design your own cocktail' period of every day and free cakes on the beach!"

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