Now your guests can carry five star service with them at all times

The most engaging guest experience platform for hotels in the modern era of travel

Helping Hotels & Resorts To


Centralize guest experience on a single platform


Amplify and increase the efficiency of guest services


Drive additional 

on-site revenue 

Portier Phone

A white-labelled Samsung phone

Unlimited 4G data and hotspot

Unlimited local and international calls

Direct dials to all hotel departments

Direct dials to local emergency services

Accelerated servicing via Portier Chat

Multiple languages

Hotel content management system

White-labelled Portier City Guide

Portier Portal

Provide outstanding guest engagement at all times

Real-time updates to hotel content

Menu changes in an instant

Remind guests of hotel events and facilities

Send promotional messages to guests

Navigate guests through uncertain times

Group guests together for corporate events

Anticipate guest needs using data analytics 

Integrate with 3rd party vendors

Create a seamless guest experience

The Guest Journey


The Portier Phone is placed in the room, waiting for the guest


The guest carries the Portier Phone during their entire stay


The hotel uses the Portal to keep guests informed and tuned in at all times


Machine learning helps hotels to optimize the guest experience

What Our Customers Say

Portier is a great fit with our focus on providing curated personal services and experiences with an emphasis on traditional hospitality delivery that we offer our guests.  In addition to highlighting various local and in-house venues and events, it also enables our patrons to stay connected wherever they may be, both on-line and with our butler team for that added personal touch.

Remko Kroesen | General Manager, Banyan Tree Samui 

Selected Hotel Partners

What Your Guests Say About Portier 


Staying in Paris

The given personalized cell phone in the room is measure! We could skype and even call home to our family for free! We did even place our room service order and they replied asking what sauce would we like with the steak! And 30 mins later, food was there!


Staying in Bangkok

The BEST part of this hotel was that they provided a smartphone free of charge to carry with you around the city. I've never seen a hotel offer something like that before.


Staying in Paris

They offer you a call phone at disposal in your room!! We could make free phone calls, book tickets and even been connected to our social media, the entire stay at no cost! It was amazing, the blond guy at reception kept asking us if we were carrying it with us for maps and directions in Paris, as the phone worked outside the hotel too!! I've never seen this anywhere else before, not sure how they handle it but it truly blew me away!

Coco c

Staying in Koh Samui

They give you a mobile phone that has everything about the resort on: what's going on, what to eat etc. Make the most of the phone they give you. It has so much information on. Otherwise, we would have missed the 'design your own cocktail' period of every day, free cakes on the beach, and 241 drinks in the lobby

(views stunning)!

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