Bangkok, Thailand - November 29 - Portier Technologies, the industry’s leading travel and
guest technology startup, has launched its guest-interfacing and staff-facilitating service at V
Villas Hua Hin - MGallery Hotel Collection (Accor).
At V Villas Hua Hin, the platform aims to not only enchance guests' digital experience and
the hotel’s guest experience standards, but to also enable the property to cross-market
services with its Accor sister properties of VIE Hotel Bangkok and regional MGallery Hotel
Collection.
“By partnering with Portier Technologies, we are opening up the opportunity to educate our
guests about regional partner properties, which allows us to put the Accor stamp on the
overall guest experience. This is something we have not seen with any alternative solution,”
said Nicolas Peth, Group General Manager.
Peth also remarked that he expects the Portier platform to significantly increase ancillary
bookings at the resort, commenting: “Portier has already validated its revenue positive
impact at other hotel properties across Thailand. With the benefit of their solution, we believe
that we are well-equipped to drive an increase in guest satisfaction, coupled with further
income on-site.”
In addition to what’s visible on the surface, the Portier platform also delivers detailed
behavioural guest data insights, and thus, empowers hoteliers to further personalize their
guests’ stay on site. As a common courtesy, Portier Phones include hotspot connectivity,
allowing guests to bypass data roaming fees or the expense and inconvenience of installing
a local SIM card. Portier devices directly communicate with hotel systems — allowing guests
to communicate directly with hotel staff, and to discover and book services on property or
while exploring the island of Phuket.
“We couldn’t be more excited about V Villas becoming our launch partner within the Accor
brand,” remarked Rujichon Iamphattanatam, Portier Technologies’ Service Delivery
Manager. “As we have proved time and time again, Portier is not merely a nice-to-have by
any means; it is an absolute must for hoteliers who want to push for on-site growth and
unparalleled personalization.”
ABOUT V VILLAS HUA HIN
A sophisticated luxury retreat, the award-winning V Villas Hua Hin is designed for discerning guests in search of romance, revival, and recreation. The 28 exclusive pool villas that draw inspiration from the geometric patterns of terraced rice paddies and the sophistication of Italian villazzo are a private haven where guests can enjoy a life of luxury.
Outstanding facilities and amenities include welcoming bedrooms, spacious en suite bathrooms fully equipped with world-class luxury amenities by Hermès, a large private pool, iPads 2, Smartphone, complimentary Wi-Fi coverage of the whole resort and 24-hour butler service.
PRESS CONTACTS
Mr. Nuntakorn Chang (Eddie)
Cluster Public Relations Manager
Tel: +66 2309 3939 ext 3780 Email: H6469-PR@accor.com