• Deniz Tekerek

V Villas Hua Hin becomes the First in Hua Hin to deploy Portier Technologies’ Leading Guest Solution

Bangkok, Thailand - November 29 - Portier Technologies, the industry’s leading travel and

guest technology startup, has launched its guest-interfacing and staff-facilitating service at V

Villas Hua Hin - MGallery Hotel Collection (Accor).


At V Villas Hua Hin, the platform aims to not only enchance guests' digital experience and

the hotel’s guest experience standards, but to also enable the property to cross-market

services with its Accor sister properties of VIE Hotel Bangkok and regional MGallery Hotel

Collection.

Portier's Rujichon Iamphattanatam & The V Villas Team

“By partnering with Portier Technologies, we are opening up the opportunity to educate our

guests about regional partner properties, which allows us to put the Accor stamp on the

overall guest experience. This is something we have not seen with any alternative solution,”

said Nicolas Peth, Group General Manager.


Peth also remarked that he expects the Portier platform to significantly increase ancillary

bookings at the resort, commenting: “Portier has already validated its revenue positive

impact at other hotel properties across Thailand. With the benefit of their solution, we believe

that we are well-equipped to drive an increase in guest satisfaction, coupled with further

income on-site.”


In addition to what’s visible on the surface, the Portier platform also delivers detailed

behavioural guest data insights, and thus, empowers hoteliers to further personalize their

guests’ stay on site. As a common courtesy, Portier Phones include hotspot connectivity,

allowing guests to bypass data roaming fees or the expense and inconvenience of installing

a local SIM card. Portier devices directly communicate with hotel systems — allowing guests

to communicate directly with hotel staff, and to discover and book services on property or

while exploring the island of Phuket.


“We couldn’t be more excited about V Villas becoming our launch partner within the Accor

brand,” remarked Rujichon Iamphattanatam, Portier Technologies’ Service Delivery

Manager. “As we have proved time and time again, Portier is not merely a nice-to-have by

any means; it is an absolute must for hoteliers who want to push for on-site growth and

unparalleled personalization.”

ABOUT V VILLAS HUA HIN

A sophisticated luxury retreat, the award-winning V Villas Hua Hin is designed for discerning guests in search of romance, revival, and recreation. The 28 exclusive pool villas that draw inspiration from the geometric patterns of terraced rice paddies and the sophistication of Italian villazzo are a private haven where guests can enjoy a life of luxury.

Exciting Pool Views at V Villas

Outstanding facilities and amenities include welcoming bedrooms, spacious en suite bathrooms fully equipped with world-class luxury amenities by Hermès, a large private pool, iPads 2, Smartphone, complimentary Wi-Fi coverage of the whole resort and 24-hour butler service.


PRESS CONTACTS

Mr. Nuntakorn Chang (Eddie)

Cluster Public Relations Manager

Tel: +66 2309 3939 ext 3780 Email: H6469-PR@accor.com

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