Keys to a superior customer experience with The Hotel Tech Talk Sam-Erik Ruttmann
Topics we discussed
In our interview Sam-Erik and I discussed some of the following:
Reluctance of hotels to use more technology (7:20)
Future of technology in the hotel industry (12:06)
Using technology to personalize guest experiences (14:30)
Gourmet VS Street food :-) (18:36)
You can also check out our latest blog about how to drive revenue using guest engagement here.